f899's Commitment to Responsible Gaming
f899 believes gaming should be an enjoyable experience — not a source of stress or anxiety. We are committed to ensuring the wellbeing and safety of every player.
What Is Responsible Gaming?
Responsible gaming means enjoying gaming for entertainment while keeping your finances, time, and emotions in check. Gaming on the f899 platform is purely for entertainment — it should not be seen as a source of income or a solution to financial problems.
At f899, we believe every member's gaming experience should be healthy and controlled. To support this, we provide a range of effective tools and guidelines that help users monitor and manage their gaming habits.
Remember — gaming should be a long-term form of entertainment. If you ever feel that gaming is affecting your daily life, relationships, or financial stability, please seek help immediately.
Age Verification Is Mandatory
f899 Is for Players Aged 21 and Above Only
Age is verified at the time of account registration. Minors are strictly prohibited from opening an account on f899. If there are anyone under 18 or 21 in your household, keep your account secure and always remember to log out.
f899's Protection Tools
To ensure a safe and healthy gaming experience, f899 provides the following tools. Contact our support team to use these features.
Deposit Limit Setting
Set daily, weekly, or monthly deposit limits. Once a limit is set, it generally takes 24 hours to come into effect; however, a cooling-off period applies when increasing a limit.
Time-Out
Use the time-out feature if you want to take a temporary break from gaming. You can pause your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
If you find it difficult to control your gaming, choose self-exclusion. This option closes your account for a set period or permanently.
Gaming History Review
View a detailed history of your deposits, withdrawals, and gaming sessions. Being aware of your own habits is the first step toward responsible gaming.
Session Reminder
Set session time limits to avoid uninterrupted gaming. Once the set time has passed, f899 will automatically remind you.
24/7 Support
Our support team is with you at any time. Reach us via live chat or by email at [email protected] — assistance is available in both Bengali and English.
Warning Signs of Problematic Gaming
Watch carefully for any of the following signs in yourself or someone close to you:
- Feeling the urge to bet more to recover money that has been lost
- Withdrawing from family, friends, or work because of gaming
- Spending beyond your budget on gaming
- Feeling restless or irritable when not gaming
- Being dishonest with loved ones about your gaming habits
- Taking on debt or spending savings because of gaming
Tips for Healthy Gaming
Keep these tips in mind for a safe and enjoyable experience at f899:
- Set a budget in advance and make a firm decision not to go beyond it
- Treat gaming as entertainment, not as a way to earn money
- Take regular breaks and avoid extending sessions
- Avoid gaming when you are in an emotional state — such as when feeling frustrated, angry, or anxious
- Set a time limit before each gaming session and stick to it
- Only play with money you can afford to lose without it affecting your daily life
Deposit & Withdrawal Limits & Security
f899 has clear boundaries on financial transactions to ensure players' financial protection. Details are provided below.
Minimum Deposit
The minimum deposit amount across all methods is ৳500.
Minimum withdrawal
The minimum withdrawal amount is ৳1,000 — applicable across all methods.
Withdrawal Time
Withdrawals are typically completed within 30 minutes to 3 hours.
Payment Method
Transactions via bKash, Nagad, Rocket, Upay, and bank transfer — all secure methods.
Please note: You can control your budget by using the deposit limit feature. To change this limit, contact the support team — reducing a limit takes effect immediately, but a cooling-off period applies before a limit can be increased.
Self-Exclusion & Account Closure
If you feel that gaming is having a negative impact on your life, using f899's self-exclusion feature is a brave and right step. When you activate this feature:
- Your account will be suspended for the chosen period
- No deposits or bets will be possible during the exclusion period
- Promotional emails will be stopped
- At the end of the period, you will need to contact support to reactivate your account
- In the case of permanent closure, the account can never be reopened
Contact Us for Help
Contact our support team directly to set up self-exclusion, time-out, or deposit limits. We are available 24 hours a day, 7 days a week.
Protection of Minors
f899 is fully committed to keeping minors away from gaming. No one under the age of 21 may open an account or play on the f899 platform under any circumstances.
If there are children or teenagers in your household, take the following precautions:
- Do not leave your f899 account logged in on a computer or mobile device unattended
- Keep your password and payment details secure — do not share them with your children
- Use device locks and control children's browsing activity
- If you notice any suspicious activity related to gaming, change your password immediately
If you suspect a minor is using your account, contact [email protected] immediately.
Keep Your Family Safe
f899 cares about the safety of every family member. Our age verification process is strict and mandatory.
Enjoy Safe Gaming at f899
Play responsibly, stay within your budget, and enjoy the experience. Our support team is always here whenever you need us.